General Frequently Asked Questions
- I have tested the demo software. Now our Company would like to buy it, but how does it works? Will you send a CD or DVD with the software, or will you give us a Serial Key, with a link to download?
- When upgrading to a new product version, will I loose all my settings?
- What does the license keys extensions *.ckl and *.inp mean?
- Can we purchase a product now, and upgrade to a newer version in the future?
- Is your software free open source software? Does it come already bundled with Baan / Infor ERP Ln servers? Or is it independently downloaded at will?
- Can you explain the NAZDAQ Maintenance Pricing?
Upon receiving your Purchase Order, we will start the process of licensing the product. It is not a CD or DVD, it is the same demo version you have but we send the Product Security Key to activate it as Production.
You can request the key by filling out the form at:
http://www.nazdaq-it.com/support/Request-Validation-Key/
You can request the key by filling out the form at:
http://www.nazdaq-it.com/support/Request-Validation-Key/
No, the settings files (*.cfg, *.jpg, *.dat, *.ini, *.msg, *.log, *.csv and *.tab") are located in $BSE/"product name"/Settings and can be backed up then copied to the new directory after the upgrade. The "product names" are: B2WinX, B2EmailX, BHLX, BCCX, BQTX, and BNTX (X is the product version number).
.inp is demo key. *.ckl is provided to customer when the product is purchased.
If you have an up-to-date maintenance agreement, you will receive all upgrades and bug fixes for free.
Our software is not free open source software. It is an add-on that was developed by NAZDAQ - which is fully integrated with Baan / Infor ERP Ln. It is installed on the Baan / Infor ERP Ln server.
NAZDAQ strives to provide the best service delivery, at the lowest prices, in the industry. To insure the best pricing for maintenance, we take the following into consideration:
- Annual price for standard maintenance and upgrades is 15% of the product’s list price, which is one of the lowest in the industry that charges an average of 18% to 20%.
- Products are priced reasonably compared to the high values of their offerings
- "Simple to configure and use, and are inexpensive"
- "Useful tools at value for money"
- "The B2Win software is excellent value for our money"
- "Simple to configure and use, and are inexpensive"
- Maintenance coverage includes help with setup, maintenance, upgrades and bug fixes
- Regular updates to the latest product versions; we have an ongoing development to make available new product versions
- "We like the ongoing development and the excellent customer service"
- "Continue to improve upon these products"
- "We like the ongoing development and the excellent customer service"
- Our service is second to none; we are quick to support and provide solutions
- Being in a strong currency market, we had to withstand in the last couple of years the devaluation of the Euro, US Dollar, and GBP.
