Jack Van Klaverne (JVK): Our users find Baan Mail Merge to be fast, effective and easy to use

Jack Van Klaverne (JVK), St. Catharines, ON

Canada

BB

Barbara Bailey

IS Manager

“Our users find Baan Mail Merge to be fast, effective and easy to use”

Purchase Orders are received using an online system. They are entered into Baan as Sales Orders and then Sales Acknowledgements are e-mailed or faxed to customers using Baan Mail Merge. We use Internet Faxing integrated with Baan Mail Merge to fax to customers and at the same time e-mail copies to our sales representatives. The Baan Mail-Merge system is also used for sending Sales Quotations and Purchase Orders. Our users find Baan Mail Merge to be fast, effective and easy to use. We also found Internet-faxing to be an economical alternative to in-house fax servers. It is definitely faster when dealing with the volume of documents we have.

— Barbara Bailey, IS Manager, Jack Van Klaverne (JVK), St. Catharines, ON, Canada