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Industrial CombustionBaanb2Mail-MergebHot-LinkJune 20, 2013

Maxon partners with NAZDAQ to distribute and manage documents easier and quicker

MAXON facility
MAXON International logo
BD
Bruno De Graeve
Software Engineer
MAXON International

"The NAZDAQ add-on utilities for Baan are user-friendly tools that make it a lot easier to retrieve data on the network. It also helps users send data by mail very quickly and easily to suppliers and customers."

Inside the conversation

What are the benefits you gained from using the product(s)?

Significant processing time saving.

No need to printout purchase orders and invoices — these documents are sent to customers or suppliers by email or fax using b2Mail-Merge.

Documents are archived automatically on the network.

Documents are grouped together using the Append feature in b2Mail-Merge.

How frequently does your company use NAZDAQ product(s)?

Currently, we have about 30 users working with b2Mail-Merge. Some of them use it on a daily basis. We will add more users in the coming months as our sales offices are planning to use b2Mail-Merge. bHot-Link is used every day to display drawings and sales order documents from within the Baan sessions.

What was the need that drove you to look beyond what Baan / ERP LN has to offer?

We needed a package for sending documents (sales invoices, sales reminders, purchase invoices, purchase reminders, sales order acknowledgments) by mail to suppliers and customers. We also needed a package to open documents stored on the network from within a Baan session — such as sales orders, drawings, purchase orders, sales quotations, and invoices.

What drove you to choose NAZDAQ product(s)?

A subcontractor we work with told us about a company in Brussels using NAZDAQ products that do exactly what we need: b2Mail-Merge and bHot-Link. We asked NAZDAQ for an operational demo, tested it, and were sure they were the products we needed. We then purchased permanent licenses.

Did the product(s) fulfill that need and how?

Yes. We are very satisfied with the two products. Purchase Orders are emailed to suppliers and invoices to customers through b2Mail-Merge automatically and on time. With bHot-Link, it is easier and faster for our Baan users to manage documents within the Baan system without having to leave the session.

What are the benefits of having an active maintenance contract for the product(s)?

Having an active maintenance contract proved to be very beneficial — we get quick and timely solutions for any problems or questions we have, as well as free valuable upgrades of the software.

What is your satisfaction level from,

  • The product(s)Very Satisfied
  • The product installation/implementationSatisfied
  • The serviceVery Satisfied
  • Ease of using the productUser-Friendly

Would you recommend NAZDAQ's tools to other companies?

Yes.

About MAXON

MAXON is a worldwide manufacturer of industrial combustion equipment such as gas burners, oil burners, valves, and combustion systems with manufacturing facilities in the United States, Europe, and Asia. With 54 worldwide locations, MAXON has been serving the global industrial heating industry with innovative and practical combustion systems, equipment and components since 1916.

MAXON has a unique approach to combustion that blends durable, reliable products with the best technologies to provide clean, safe, and efficient heat.

About NAZDAQ

NAZDAQ (Nazareth Data Quest) provides innovative software solutions for Infor ERP users, mainly Infor LN, combining deep ERP expertise with real-world business needs to deliver a versatile, cost-efficient platform.

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