W&H choose the NAZDAQ solution to E-Mail from Infor ERP LN
JNJosef NobisInfor ERP LN Project ManagerW&H Dentalwerk Bürmoos GmbH"The NAZDAQ tools are reasonably priced and function problem-free once installed. Due to our service contract we can use the newest versions at any time and receive perfect support."
Inside the conversation
How did you get to know the NAZDAQ tools?
After the installation of BaanIV in the year 1998 we looked for a tool to send PDF business documents by email. We found a small and nice solution in the B2Email suite: B2Email Standard, B2Email Plus and Baan Mail-Merge.
What needs were met by the Baan Mail-Merge product?
We generate Purchase Orders in a batch job and send them automatically to our suppliers by email. This works very well with Mail-Merge.
What was the alternative? Why did you choose Baan Mail-Merge?
In our pure Windows environment we found no useful alternative. Mail-Merge supplied exactly the function we needed.
Do you have other uses for Baan Mail-Merge?
In addition to dispatching orders to suppliers, we also email production papers directly to the appropriate production team.
You upgraded to Infor ERP LN. Tell us about the project.
We needed a modern ERP for our new enterprise processes and decided to install Infor ERP LN as a rollout to the whole W&H group. The project took 11 months and since 2 May 2007 we are live in production.
Are NAZDAQ tools part of the LN installation?
As part of the ERP LN installation, we installed B2Email Standard, B2Email Plus and Baan Mail-Merge on the server, with no client installation necessary. These products now work for our LN users in Webtop.
How do you find the support given by NAZDAQ?
We now have several years of business contact with NAZDAQ and have always had good experience with them. They were always flexible enough to solve our special requirements.
Did you have any difficulty dealing with NAZDAQ?
Although the company is not located in our area and the NAZDAQ people never visited us, the reaction speed was always satisfying and very high to our needs.
What do you think about NAZDAQ solutions in relation to its pricing?
The NAZDAQ tools are reasonably priced and function problem-free once installed.
What are the benefits of having an active maintenance contract with NAZDAQ?
Due to our service contract we can use the newest versions at any time and receive perfect support.
About W&H Dentalwerk
The Austrian company W&H Dentalwerk Bürmoos GmbH, with its head office in Bürmoos near Salzburg, is one of the leading suppliers of dental precision equipment globally. With over 800 employees throughout the world, W&H exports more than 95% of its products to over 80 countries.
W&H implemented Infor ERP LN in May 2007 after an 11-month rollout project led by Josef Nobis.
About NAZDAQ
NAZDAQ (Nazareth Data Quest) provides innovative software solutions for Infor ERP users, mainly Infor LN, combining deep ERP expertise with real-world business needs to deliver a versatile, cost-efficient platform.
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