Output Management System (OMS) is software that improves the creation, delivery, storage, and retrieval of outbound communications from systems like ERP, CRM, insurance, banking, billing, and other business systems. Recently, Gartner has broadened the name to Customer Communications Management (CCM) and defines it as “software as both a strategy and a market”. Other popular names for OMS are: Overlay Printing Form Designer Form Printing OMS software (CCM) is a collection of computer applications that performs the following on content from…