Purchase Orders are received using an online system. They are entered into Baan as Sales Orders and then Sales Acknowledgements are e-mailed or faxed to customers using Baan Mail Merge. We use Internet Faxing integrated with Baan Mail Merge to fax to customers and at the same time e-mail copies to our sales representatives.
The Baan Mail-Merge system is also used for sending Sales Quotations and Purchase Orders.
Our users find Baan Mail Merge to be fast, effective and easy to use. We also found Internet-faxing to be an economical alternative to in-house fax servers. It is definitely faster when dealing with the volume of documents we have.

Barbara Bailey, IS Manager, Jack Van Klaverne (JVK) , St. Catharines, ON, Canada